Terms of Use
These Terms of Use (the "Terms") are a legally binding agreement between FAIZOV ARTUR, Individual Entrepreneur, registered in the Republic of Armenia, TIN 20319333 (the "Provider", "we"), and any individual using the Services (the "User", "you").
The "Services" means the WordsUp mobile application, the website wordsupapp.click and its subdomains, the supporting server infrastructure, and auxiliary components (update delivery, monitoring, analytics, push notifications).
Please read these Terms carefully before using the Services. By installing the application, creating an account, signing in, making a Purchase, or otherwise using the Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of the Terms, you must not use the Services. These Terms apply together with the Privacy Policy; matters of personal data processing are governed by the Privacy Policy.
1. Eligibility
The Services may be used by individuals aged 16 or older. Users under 16 may use the Services only with the consent of a parent or legal guardian, who bears full responsibility for the minor's compliance with these Terms. Purchases may be made only by persons with full legal capacity; purchases on behalf of minors are made by their legal representatives. You are solely responsible for ensuring that your use of the Services complies with the laws applicable in your jurisdiction.
2. Account
An account is registered with an email address confirmed by a verification code, or by signing in with Google. You must provide accurate information and keep it up to date. You are responsible for the confidentiality of your account credentials and your device; all actions taken through your account are deemed taken by you. We may delete accounts with unconfirmed email addresses one week after creation, and may suspend or delete accounts that violate these Terms. One person may use one account; registering multiple accounts to circumvent limits, discounts, or promotions is prohibited.
3. License
We grant you a limited, non-exclusive, revocable, non-transferable, non-sublicensable license to use the Services for their intended purpose and within these Terms. The license does not permit commercial use of the Services without our separate written consent, copying or distributing the Services, or creating derivative products based on them. All rights not expressly granted are reserved by the Provider.
4. User content
You are responsible for any content you create or store in the Services (word lists, notes, translations, tags). You represent that you hold all necessary rights to such content and that it does not violate applicable law or the rights of third parties. You grant us a non-exclusive, worldwide, royalty-free license to store, reproduce, display, and process your content solely for the purpose of operating the Services (displaying it in your account, synchronizing between devices, backups, incident diagnostics); this license ends when you delete the content. We may remove content that violates applicable law or these Terms.
5. Purchases and subscriptions
Part of the Services' functionality is offered for a fee as a premium plan — either as a one-time purchase or as an auto-renewing subscription (monthly or yearly) (each a "Purchase"). The price is shown in the app and is fixed at the moment of the Purchase.
- Payment processing. Payments are processed by third-party payment processors or by the billing systems of the app stores (Google Play, App Store). Card details and other payment credentials are handled exclusively by these processors; we never receive them.
- Auto-renewal. A subscription renews automatically at the end of each billing cycle for the same period unless cancelled at least 24 hours before the end of the current period. The renewal price equals the price fixed when the subscription was started, including any promotional price applied at that time, and does not increase automatically.
- Cancellation. Subscriptions billed through an app store are cancelled in the subscription settings of the respective store account; we have no technical ability to cancel them for you. Subscriptions billed directly are cancelled in the app's subscription settings (the 24-hour rule above applies) or, alternatively, by emailing arpilabs@gmail.com no later than 3 business days before the next billing date.
- Access. Premium access is activated automatically upon payment confirmation. The moment of activation is deemed the moment the service for the paid period has been provided in full.
- Price changes. We may change the price of new subscriptions at any time; such changes do not affect the price fixed for already active subscriptions until they are cancelled.
We may decline or cancel an order where the service is unavailable, an error in its description or price is discovered, fraud or unauthorized activity is suspected, or these Terms are violated.
6. Refunds
Given the digital nature of the Services and the immediate provision of premium access, all Purchases are final and non-refundable, except as expressly provided below or required by mandatory provisions of applicable law.
- Purchases through app stores (Google Play, App Store) are refunded solely under the rules of the respective store; please contact the store's support directly. We do not control that process.
- Direct purchases may be refunded in case of a confirmed technical error resulting in a double charge for the same Purchase or a charge without access being granted, or where a refund is required by mandatory law.
Refund requests are sent to arpilabs@gmail.com within 7 calendar days of the payment, stating the email address or identifier used for the payment, the date and amount, and a description of the issue with supporting evidence. We review requests within 10 business days of receiving complete information. Approved refunds are made to the payment instrument used for the Purchase; processor and intermediary bank fees are not refundable. Refunds are not available where you changed your mind, did not use the access, found the Services not matching your subjective expectations, or failed to cancel a subscription before its renewal date.
7. Acceptable use
You agree not to:
- reverse engineer, decompile, or disassemble the Services, bypass technical protection measures, or extract code or interfaces from the application;
- use bots, parsers, scrapers, or other automated tools, simulate user actions, or modify the client application to alter functionality or bypass limits;
- use the Services for unlawful activity, mass messaging, distribution of malware, or unauthorized security or load testing;
- share your account, tokens, or device identifier with third parties.
A violation of this section is a material breach of these Terms and entitles us to terminate the Services and block the account without refunding amounts already paid.
8. Intellectual property
The Services, including their source code, design, interface, content (other than user content), trademarks, names, and learning methodology, are and remain the exclusive property of the Provider and its licensors, protected by copyright and other applicable laws. No part of the Services may be copied, reproduced, distributed, sold, or used to create derivative products without our prior written consent.
9. Third-party services
The Services interact with third-party services (app stores, sign-in providers, payment processors, infrastructure, monitoring, and push notification providers) and may contain links to third-party resources. We do not control and are not responsible for their availability, accuracy, security, or policies; your use of third-party services is governed by their own terms. Where the application is distributed through the App Store, you additionally agree to the applicable Apple terms; Apple is not a party to these Terms.
10. Disclaimer of warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION; THAT THE SERVICES WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS; THAT YOU WILL ACHIEVE ANY PARTICULAR LANGUAGE-LEARNING RESULTS; COMPATIBILITY WITH ANY PARTICULAR DEVICES OR OPERATING SYSTEM VERSIONS; THE SAFETY OF DATA STORED ON YOUR DEVICE IN CASE OF ITS LOSS OR FAILURE (YOU ARE RESPONSIBLE FOR BACKUPS); OR THE ACCURACY AND COMPLETENESS OF DICTIONARY ENTRIES, TRANSLATIONS, TRANSCRIPTIONS, AND EXAMPLES.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PROVIDER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, OR INABILITY TO USE THE SERVICES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, UNAUTHORIZED ACCESS TO YOUR ACCOUNT, CHANGES TO OR DISCONTINUATION OF THE SERVICES, ACTS OR OMISSIONS OF THIRD PARTIES, OR FORCE MAJEURE. IN ALL CASES, THE PROVIDER'S AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS IS LIMITED TO THE AMOUNTS YOU ACTUALLY PAID TO THE PROVIDER DURING THE THREE (3) MONTHS PRECEDING THE CLAIM. IF APPLICABLE LAW DOES NOT ALLOW CERTAIN LIMITATIONS, THEY APPLY TO THE MAXIMUM PERMITTED EXTENT.
12. Indemnification
You agree to indemnify the Provider against losses, costs (including legal costs), and penalties reasonably incurred in connection with your breach of these Terms or applicable law, third-party claims related to your content or your use of the Services, or unauthorized use of the Services through your account or device resulting from your failure to secure them.
13. Termination
We may suspend or terminate the provision of the Services and block your account in case of a material breach of these Terms, signs of fraud or payment abuse, or discontinuation of the Services. You may stop using the Services at any time by deleting your account and the application. Termination does not release you from obligations already incurred; amounts paid for premium access are not refunded upon termination except as provided in Section 6. Provisions which by their nature should survive termination (Sections 4, 8, 10-12, 16, and 17) remain in effect.
14. Changes to these terms
We may amend these Terms at any time. The current version is published at https://wordsupapp.click/terms and takes effect upon publication unless stated otherwise. If the changes are material, we will notify you through the app or by email. Continued use of the Services after a new version takes effect constitutes acceptance of that version.
15. Force majeure
The Provider is not liable for failure to perform its obligations caused by circumstances beyond its reasonable control, including natural disasters, acts of public authorities, failures of power supply, data networks or data centers, large-scale cyberattacks, or the unavailability of third-party services on which the Services depend.
16. Governing law and disputes
These Terms are governed by the laws of the Republic of Armenia, without regard to its conflict of law rules. The parties will first attempt to resolve any dispute amicably: a written claim must be answered within 30 calendar days of receipt. If the dispute is not resolved within 60 calendar days, it is subject to the competent courts of the Republic of Armenia, unless mandatory provisions of applicable law provide otherwise. Nothing in these Terms limits any rights you may have under mandatory consumer protection rules of the law applicable in your place of residence.
17. Miscellaneous
These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Provider regarding the Services. If any provision is held invalid, the remaining provisions remain in force. Our failure to exercise any right is not a waiver of it. You may not assign your rights under these Terms without our prior written consent; we may assign our rights and obligations as part of a business transfer with prior notice to users. Notices to you are sent to the email address associated with your account or through the app; notices to us are sent to arpilabs@gmail.com.
18. Contact
FAIZOV ARTUR, Individual Entrepreneur (Republic of Armenia)
TIN: 20319333
Email: arpilabs@gmail.com
Website: https://wordsupapp.click/